Privacy Policy
We use your Personal Data to provide and improve our website and services. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, purchase our products, or contact us. It also explains your privacy rights and how the law protects you.
Who we are (Data Controller)
ShadcnUI ("we", "us", or "our") is the controller of your Personal Data when you interact with our website and services. Contact: support@shadcnui.design.
What data we collect
- Account and contact information: name, email address, company name (when provided via forms).
- Order information: non-card purchase metadata we receive from Polar (date, amount, product, order ID). We do not receive or store full payment card details.
- Support and form submissions: the content you provide (e.g., help requests, purchase order details, bug reports, student verification details).
- Usage data: device type, browser type, pages visited, and similar technical data collected via cookies or similar technologies.
- Media you provide: URLs to screen recordings or assets you share in forms.
How we use data (purposes & lawful bases)
We process Personal Data for the following purposes and under these lawful bases (GDPR):
- Provide and operate the Service (contract/performance of a contract).
- Process purchases via our payment processor (contract and legitimate interests).
- Customer support and communications (contract and legitimate interests).
- Send product updates and newsletters where you opt‑in (consent). You may unsubscribe any time.
- Security, fraud prevention, and misuse detection (legitimate interests and legal obligation).
- Analytics and service improvement (legitimate interests; where required, consent via your cookie settings).
Cookies and similar technologies
We use cookies and similar technologies to operate our site, remember preferences, and understand aggregate usage. You can control cookies via your browser settings. For analytics and third‑party services used on our site, see the "Processors and sub‑processors" section.
Purchases
Polar
Purchases made through the Website are processed by Polar (https://www.polar.sh/). Polar may ask you for personal and/or non‑personal information, such as your name, billing address, email address, and payment information. Polar's privacy policy is available at https://www.polar.sh/privacy. We do not control Polar or its handling of your Personal Data.
Polar provides us with certain non‑card purchase information (e.g., product purchased, amount, order ID, and date). We do not receive your full payment card number. For questions about payment processing and your Polar account, contact Polar support.
Processors and sub‑processors
We use third parties to help us deliver the Service. These providers act as processors under our instructions:
- Polar (payments and licensing)
- Hosting and infrastructure providers (and their sub‑processors)
We only share information with these providers as necessary to provide the Service, under contracts that protect your data.
Data retention
We retain Personal Data only for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, accounting, or reporting requirements. Criteria used to determine retention include the nature of data, the purpose, and legal requirements. We delete or anonymize data when it is no longer needed.
International transfers
We may process and store information in countries other than your own. Where required, we implement appropriate safeguards for international transfers, such as Standard Contractual Clauses.
Your rights
Depending on your location, you may have the right to:
- Access, correct, update, or delete your Personal Data
- Object to processing or request restriction of processing
- Data portability
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with your local supervisory authority (EU/UK)
To exercise rights, contact support@shadcnui.design.
CCPA/CPRA notices (California)
We disclose the categories of personal information described above for business purposes. We do not sell Personal Information for money. If we "share" Personal Information for cross‑context behavioral advertising, you may opt out where presented with cookie choices or by contacting us. We do not knowingly sell or share Personal Information of consumers under 16.
Disclosure of Your Personal Data
Business transactions
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement and legal requests
Under certain circumstances, we may be required to disclose Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Other legal requirements
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
We use administrative, technical, and organizational measures designed to protect Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Logo and Testimonial Usage Rights
We may reference your company name and display your logo to identify you as a customer (for example, on our website or in materials that describe our products). Our legal basis is legitimate interests (showcasing typical customers). This does not imply endorsement.
If you share a testimonial or review, we may quote it with attribution. We will not materially edit the meaning of your words without your approval. You can request removal or corrections at any time.
- Scope: website pages, case studies, decks, and social posts identifying you as a customer.
- No sensitive data: we do not disclose confidential information.
- Brand guidelines: we will follow reasonable brand‑use requirements you provide.
- Opt‑out: email support@shadcnui.design and we will remove your logo/testimonial within a reasonable timeframe.
Children's Privacy
Our Service is not directed to children under 13, and we do not knowingly collect Personal Data from children under 13. If you believe a child has provided us Personal Data, contact us so we can delete it. Where parental consent is required by law, we will request it before processing.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click a third‑party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third‑party sites or services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the new Privacy Policy on this page and update the "Last updated" date above. Where legally required, we will notify you of material changes.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at support@shadcnui.design.